Deana Chapman A.C.M.I. D.C.P.
Practice Manager
Member of the institute of management
GDC Number: 149022
Work days: Monday-Friday
Deana is the practice manager of Face Dental and has over 30 years of dental experience. She has worked alongside Dr Osman for 25 years assisting in the smooth running of the dental practice and is instrumental in the growth and development of the whole team.
Deana is registered member of the institute of management (ACMI) and she is a gold member of the association of dental administrators and managers (DPMA) and is also a registered dental care professional.
Within her role she is the registered CQC (Care Quality Commission) manager of the practice. Her responsibility is to support all members of the team with recruitment, induction, training and continuous professional development. She is passionate about the care of all the patients of the practice and actively manages all complaints and compliments.
She is responsible for the presentation of the practice and ensures the practice meets the standards of the CQC inspections and The West Midlands Deanery as Face Dental is a training practice for newly qualified dentists and all Health and Safety guidelines are actively adhered to and meet the GDC (General Dental Council) standards. Deana works with an open door policy for all staff and patients and is easily approachable.
Outside of work Deana enjoys socialising and family life.
